Privacy Policy
Effective Date: 23 April 2025
Last Updated: 23 April 2025
VAHuman (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us in any manner.
By accessing or using our services or website, you agree to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
1. Information We Collect
1.1. Personal Information
When you engage with us — through signing up, requesting services, subscribing to updates, or contacting us — we may collect:
- Full name
- Email address
- Phone number
- Mailing/billing address
- Payment information (via secure third-party processors)
- Company name and role/title/CV
- Employment or task/project details (for client needs)
1.2. Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited and referring/exit pages
- Time spent on the website
- Cookie identifiers and other tracking technologies (see Section 6)
1.3. Information From Third Parties
We may receive personal data from third parties such as:
- Analytics providers (e.g., Google Analytics)
- Marketing or advertising partners
- Payment processors
- Referrals from existing clients or affiliates
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our services
- To personalize your experience
- To process transactions and send billing/invoicing
- To respond to your inquiries or customer service requests
- To send updates, newsletters, and service-related communications
- To comply with legal or regulatory requirements
- For internal analytics and performance tracking
- To prevent fraud, abuse, or violations of our Terms of Service
3. Sharing and Disclosure of Information
3.1. Service Providers
We share data with trusted third-party vendors who perform services on our behalf, such as:
- Payment processors
- Cloud storage and CRM systems
- Email marketing platforms
- Analytics providers
- Virtual assistants (in the course of service delivery)
All third parties are contractually obligated to protect your information and use it solely for the purposes outlined above.
3.2. Legal Compliance
We may disclose personal data if required by law, subpoena, or other legal process, or to protect our rights, safety, and property or that of others.
3.3. Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred to the new owner, subject to the same protections outlined in this Privacy Policy.
4. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it.
5. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access and Correction: Request access to or correction of your personal data.
- Deletion: Request that we delete your information, subject to exceptions.
- Opt-Out of Marketing: Unsubscribe from marketing communications at any time.
- Data Portability: Request your information in a structured, machine-readable format.
- Withdraw Consent: If processing is based on consent, you can withdraw it at any time.
To exercise any of these rights, contact us at:
[email protected]
6. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance website performance and functionality
- Analyze usage and engagement
- Store user preferences
- Facilitate marketing campaigns
You may adjust your browser settings to disable cookies, but note that some features may not function properly.
7. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data. These measures include encryption, secure servers, access controls, and regular audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
If you are accessing our services from outside the United States, please note that your data may be transferred to, stored, and processed in the United States or other jurisdictions where our service providers are located. By using our services, you consent to such transfers, even if the destination jurisdiction has different privacy laws than your country of residence.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
10. Third-Party Websites
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before interacting with them.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. We encourage you to review this policy periodically. Continued use of our services after changes become effective constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, or if you’d like to exercise your data rights, please contact: